Best Practices for Using Microsoft Outlook from a Sales Perspective

Archive for May, 2010


Nutshell Mail Acquired by Constant Contact

A huge and heartfelt congratulations to my friends and hometown Houston boys David Lyman and Mark Schmulen of Nutshell Mail on the acquisition of their company by Constant Contact.  Arrow-Tips readers know that I’ve been a huge fan and client of both of these firms for years (or in the …


Arrow-Tip #57 Creating Metrics to Illustrate KPIs Part II

In Arrow-Tip #56 we discussed creating metrics to illustrate Safety and Quality KPIs for my client company Gulf Coast Welding (GCW).  In this Arrow-Tip we will cover Profitability and Revenue KPIs.

KPI: Profitability

Metric 1: Average Labor Cost pe Hour- Average cost of labor at GCW includes burden and overhead loaded on top of hourly wages.  …


Arrow-Tip #56 Creating Metrics to Illustrate KPIs Part I

In Arrow-Tip #53 Establishing Key Performance Indicators, we discussed choosing KPIs to track performance at my client company Gulf Coast Welding (GCW). In the next two Arrow-Tips we will discuss the specific metrics we are using to generate those KPIs and how we collect the data to calculate them.The following are the first …


Inbox Zero One Month Anniversary & Just Say “No”

 

 

 

 

 

 

 

Today marks my one month anniversary of maintaining Inbox Zero – Yay!  Maintaining Inbox Zero has done so much for my productivity that I’m seriously considering tracking “Days at Inbox Zero” the way some of my clients track “Days Without a Lost Time Incident.”  You too can join me in Inbox Zero nirvana – check …


Personal Organization in Your Home

From Misty: This post was authored by my good friend and celebrity designer Pamela O’Brien of Room Redo.  In addition to creating wonderful spaces in your home, Pamela works with commercial clients to design appealing yet practical professional work areas as well.  Given our recent posts regarding de-cluttering your Inbox, I asked Pamela if she could give Arrow-Tips …


View Sonic PJD5111 Projector Review – Thumbs Up

As promised to my twitter pal Edward Branley, here is a quick review of the ViewSonic PJD5111 Projector based on my experiences so far.

Affordable & Quick Delivery

I purchased the projector on Amazon for $391.92 on Wednesday, May 5th and it arrived in good condition on Saturday, May 8th so pretty quick delivery and …


Newsletter, Facebook Pages & Upcoming Posts

The Arrow-Tips email newsletter has been officially re-launched and the first issue sent out.  If you would like to receive our monthly newsletter with tips and tricks for using Microsoft Outlook more efficiently along with other special features like events and new product announcements, click here.

We’ve also created a new …


Professional Women’s Network of Houston Presentation

A big thank you to the ladies of the Professional Women’s Network of Houston for inviting me to speak with them about tips for using Microsoft Outlook to work more efficiently.  I thoroughly enjoyed this group and have posted my presentation to them on slide share.  I have also summarzied some highlights from my …


Arrow-Tip #55 What Is Your Sales Checklist?

As a nod to my husband’s great post on using a check list to help our son get organized, I decided to resurrect this draft post regarding using a sales checklist that I started back in 2008.  Interesting side note: my original post was inspired by an article listed in a …


This morning, I taught my son to fly a 747!

From Misty:  My husband posted the following on his company blog and since I thought Arrow-Tips readers might enjoy it, he agreed to post it here as well.  Enjoy!

This morning, I taught my son to fly a 747.

Actually, no I didn’t.  But we used a tool pilots use every day:  …

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